This course is designed for individuals who work in high-stress environments such as emergency services, healthcare, and other demanding sectors, particularly where shiftwork is a feature of the role.
Students will learn about the causes and effects of workplace stress, identify personal stressors and triggers, strategies for managing short- and long-term stress, develop a personalised stress management plan based on your interests and needs as well as evaluate stress management plan after managing two several highly stressful situations. And the importance of seeking help when necessary to build resilience to manage short- and long-term stress.
It also covers the legal and ethical responsibilities of employers and employees in relation to workplace health and safety (WHS), and the communication and documentation requirements for reporting incidents and hazards related to workplace stress to promote a safe, healthy and supportive work environment and reduce the risk of stress-related illness and injury.
By the end of this course, students will be able to:
Understand the causes and impacts of workplace stress, particularly in high-stress and shift-based work environments
Identify personal stressors and triggers and recognise how these affect wellbeing and performance
Apply practical strategies to manage both short-term and long-term stress in demanding situations
Develop and implement a personalised stress management plan tailored to individual needs and interests
Evaluate and refine a stress management plan after responding to multiple high-stress workplace scenarios
Understand WHS legal and ethical responsibilities, including effective communication and documentation of stress-related incidents and hazards
An individual undertaking this course will need to demonstrate the following to be eligible for entry:
Please note: This course includes material about drowning, child injury, suicide, and violence which some users may find distressing. If you feel uncomfortable at any time, you are welcome to pause the course and return to it when you feel ready. Support links are provided within the content.
Online learning: Students must have basic digital literacy skills to navigate online platforms, complete assessments, and access course materials. Before enrolment, students should assess their ability to engage in online learning. Support is available where required. The online learning program can be found in the student portal. Students must have access to a computer, smartphone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.
Online with face-to-face: The online pre-course learning and theory assessment is expected to take approximately 5-6 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the online component in less time, while those new to the subject may need more time to complete all the learning content and theory questions
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
This certificate does not require renewal.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
Practical scenarios:
Documentation:
Theory assessment: A written exam consisting of multiple-choice and short answer questions must be completed at the end of the training session. Students must answer all questions.
The following units will be included in your certificate:
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
All Nationally Recognised Training conducted by Paradigm Medical Australia is delivered and assessed on behalf of Allens Training Pty Ltd, RTO number 90909
