The unit HLTAID016 – Manage First Aid Services and Resources – equips individuals with the skills and knowledge necessary to effectively coordinate and manage first aid services, including the allocation and maintenance of resources, in a workplace or community setting. This unit is ideal for workplace safety officers, health and safety managers, and team leaders responsible for overseeing first aid operations in environments such as construction sites, offices, schools, and event venues.
Throughout the course, participants will learn how to develop, implement, and monitor first-aid strategies, ensuring that first-aid services are readily available and properly maintained. The training covers managing first aid equipment and supplies, ensuring compliance with workplace health and safety regulations, and organising appropriate training for staff. Participants will also learn how to evaluate the effectiveness of first-aid responses and procedures, manage reporting systems, and ensure that adequate resources are in place to meet the needs of the workplace or community.
This unit is ideal for managers and supervisors tasked with overseeing first aid services in medium to large organisations or community groups.
Upon completing HLTAID016 – Manage First Aid Services and Resources, participants will be equipped to manage first aid operations confidently, ensuring that their organisation is prepared for emergencies with well-maintained resources and trained personnel. This training is essential for creating a safe and compliant environment.
By the end of this unit, participants will be able to:
Coordinate and manage first aid services within a workplace or community setting
Develop, implement and monitor first aid strategies that meet organisational needs
Manage first aid equipment, supplies and facilities to ensure readiness and compliance
Ensure first aid services align with workplace health and safety legislation and organisational requirements
Organise and monitor first aid training and competency of relevant personnel
Evaluate first aid incidents, reporting systems and procedures to improve emergency preparedness
Participants must have the physical capacity to establish and maintain first aid facilities and equipment.
Participants must have literacy skills to complete documentation and read instructions.
Online study options: Students must have access to a computer, smartphone, tablet or other electronic device with access to the internet to complete the online/ pre-course studies
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
This certificate does not require renewal.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
Performance tasks:
Theory assessment – A written assessment consisting of multiple-choice and short answer questions.
The following units will be included in your certificate:
HLTAID016 – Manage first aid services and resources
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Face-to-Face: Face to Face contact time of at least 6 Hours
Online with face-to-face assessment: Face to Face contact time of at least 1 Hour
All Nationally Recognised Training conducted by Paradigm Medical Australia is delivered and assessed on behalf of Allens Training Pty Ltd, RTO number 90909
